Zesty Paws

How to create a category, one pause at a time.

TERRITORIAL.

Delivery: Julie Sullivan
Business: Aydan Sarikaya
Strategy: Topher Burns
Creative: Robert Balog
Creative: Sam Perry
Creative: Garrett Musar
Creative: Chris Campbell
Creative: Libby Perry
Creative: Terin Izil
Creative: Patrick Elmore

ZESTY PAWS.

Chief Executive Officer: Akash Bedi
VP Of Marketing: Mirando Lo
Sr. Growth Marketing Director: Lorrie Ball
Sr. Marketing Director: Claudia Hartel
Associate Creative Director: Jennifer Boland

PARTNERS.

Production: Family Films
Post-Production: Uppercut
Sound: Primary Colors

When Zesty Paws approached territorial to help with their first-ever brand campaign, they didn't just want to be the most well-known brand on the pet supplement shelf. They wanted to move the shelf altogether.

Zesty Paws

Zesty Paws

Pet supplement brands have long positioned themselves as medicine-lite—a no-drug fix for a fur baby health problem. But when the patient can’t tell you where it hurts, being seen as a reactive solution is limiting. 

Zesty Paws didn't just want to sell another chew you reach for when Fifi’s tummy goes funky; they wanted to change how we think about the lives of our pets. They knew that "health" isn't just the absence of ailments—it’s the product of a proactive, daily commitment. But to get pet parents to see it that way, we had to frame it in familiar human terms.

We dubbed this moment a "Zesty Pause." It’s a bit of wordplay that does a lot of heavy lifting.

We realized that the routines we keep for ourselves—the morning yoga, the post-workout protein shake, the five minutes of meditation—are the gold standard for wellness. Why should our pets be any different? We leaned into these human rituals to draw a direct parallel to pet care, framing the act of giving a supplement not as a chore, but as a moment of connection and the foundation for a life of well-being. 

We dubbed this moment a "Zesty Pause." It’s a bit of wordplay that does a lot of heavy lifting: it brands the behavior, elevates the product, and carves out a dedicated space in the daily routine for pet wellness. By owning this moment, we position Zesty Pause to own the category.

The campaign centered on a 30-second brand spot that set the stage, accompanied by five 15-second product-focused films. Each spot mirrored a well-known human wellness activity with its pet equivalent. We showed a pet parent grinding it out on a stair stepper, immediately followed by their dog getting the hip and joint support they need to keep up. By tethering the product benefit to a familiar human action, we made the "why" of pet supplements feel intuitive, essential, and—dare we say—aspirational.

To cement the "Zesty Pause" in the cultural lexicon, we created a custom audio mnemonic. It’s a sonic signature designed to trigger recognition for both the human and the pet—a literal bell for the wellness Pavlovs of the world.

By shifting the narrative from "remedy" to "ritual," we didn't just build brand recognition for Zesty Paws. We defined an entire category. We moved pet supplements out of the proverbial medicine cabinet and into the echelons of lifestyle brands, establishing Zesty Paws as the undisputed leader of the pack. 

Now, when pet parents take a moment for themselves, they’ll remember to take one for their best friends, too. That’s the power of the pause.

See the rest of the videos on YouTube here, here, here, and here.